Machine Learning-Based Demand Forecasting in Supply Chains: A Systematic Review of Models, Applications, and Research Challenges

Machine Learning-Based Demand Forecasting in Supply Chains: A Systematic Review of Models, Applications, and Research Challenges

Aimad Saber* | Taibi Saoudi | Aziz Soulhi

QSM Laboratory, Department of Industrial Engineering, École Mohammadia d'Ingénieurs, Mohammed V University in Rabat, Rabat 10050, Morocco

QSM Laboratory, Department of Mechanical Engineering, École Mohammadia d'Ingénieurs, Mohammed V University in Rabat, Rabat 10050, Morocco

Department of Industrial Engineering, École Nationale Supérieure des Mines de Rabat, Rabat 10000, Morocco

Corresponding Author Email: 
aimad.saber@research.emi.ac.ma
Page: 
2995-3006
|
DOI: 
https://doi.org/10.18280/isi.310910
Received: 
9 July 2026
|
Revised: 
25 August 2026
|
Accepted: 
1 September 2026
|
Available online: 
30 September 2026
| Citation

© 2026 The authors. This article is published by IIETA and is licensed under the CC BY 4.0 license (http://creativecommons.org/licenses/by/4.0/).

OPEN ACCESS

Abstract: 

Machine learning (ML) has become increasingly important in demand forecasting due to its ability to capture complex patterns from large-scale supply chain data. However, the effectiveness of ML models varies considerably across forecasting scenarios, datasets, and evaluation settings. This study presents a systematic review of empirical research on ML-based demand forecasting in supply chains, following the PRISMA 2020 framework. A total of 40 peer-reviewed studies published between 2015 and 2025 were analyzed to identify prevailing modelling approaches, application domains, evaluation practices, and implementation challenges. The reviewed studies were categorized into supervised learning, deep learning, and hybrid/ensemble approaches. Hybrid and ensemble models represented the largest group, followed by supervised learning and deep learning methods. Most applications focused on retail and e-commerce environments, while manufacturing, spare parts, and logistics applications remained comparatively limited. The analysis indicates that no single ML approach consistently outperforms others across all forecasting contexts. Model performance is strongly influenced by data characteristics, demand patterns, forecasting horizons, baseline selection, and evaluation metrics. Furthermore, practical adoption depends not only on predictive accuracy but also on data quality, interpretability, computational requirements, and integration with operational decision processes. This review provides a structured overview of current evidence and identifies future research directions for developing reliable and context-aware ML-based forecasting systems in supply chain environments.

Keywords: 

machine learning, demand forecasting, supply chain analytics, deep learning, ensemble learning, forecasting models

1. Introduction

1.1 Importance of demand forecasting in supply chain management

Demand forecasting supports inventory, production, sourcing and distribution decisions. Forecast errors can translate into excess stock, lost sales, and unstable replenishment, so the value of a method lies not only in statistical accuracy but also in its consequences for planning and service. Forecast errors can propagate across supply-chain stages and amplify order variability. This makes consistency across product, store, and temporal hierarchies, together with explicit treatment of promotions and external drivers, important for operational use. Moving averages, exponential smoothing, and Autoregressive Integrated Moving Average (ARIMA) remain useful because they are transparent and economical. Their assumptions can, however, be restrictive for high-dimensional, nonlinear, intermittent, or promotion-driven demand, especially when many related series and exogenous variables are available [1, 2].

1.2 Emergence of machine learning in demand forecasting

Recent empirical work has expanded from high-dimensional retail regression [3] to calendar-aware machine learning (ML) [4], hybrid Long Short-Term Memory (LSTM)-random forest models [5], and transformer architectures [6]. The evidence does not support universal superiority: model rankings vary with demand pattern, sample size, horizon, covariates, baseline, and evaluation metric [7-10]. Comparable model-comparison studies published in this journal report the same context-dependence for Seasonal Autoregressive Integrated Moving Average (SARIMA), random forest, and LSTM forecasters [11, 12].

1.3 Positioning relative to existing reviews

Existing reviews map predictive big-data analytics, ML demand-forecasting applications, AI across supply-chain functions, and retail forecasting practice [1, 2, 13, 14]. The present review narrows that scope to empirical demand, sales, and inventory forecasting and contributes a study-level comparison of data, horizons, baselines, metrics, findings, and limitations. The reconstructed extraction matrix also makes the descriptive counts and discussion traceable to individual studies.

1.4 Objectives and questions

This review groups the predominant modelling approach of each included study into supervised learning, deep learning, or hybrid/ensemble methods. It compares these families on evidence, data requirements, and deployment constraints, without treating unlike error metrics or datasets as directly commensurable.

RQ1. Which factors determine the selection of a supervised, deep learning, or hybrid/ensemble approach for a given demand forecasting scenario in supply chain management?

RQ2. Under what data, forecasting-horizon, and evaluation conditions do ML models demonstrate a measurable advantage over traditional statistical approaches, and where does this advantage diminish?

RQ3. What data availability and quality requirements shape the practical applicability of ML-based demand forecasting models?

RQ4. What computational, organizational, and deployment trade-offs limit the industrial adoption of ML models for demand forecasting across different supply chain contexts?

2. Methods

2.1 Literature search strategy

The review search covered Scopus, Web of Science, ScienceDirect, and IEEE Xplore using combinations of machine-learning terms, forecasting terms, and supply-chain context terms. The author-reported search was completed in December 2025, restricted to English peer-reviewed studies published from 2015 through 2025, and organized according to PRISMA 2020 [15].

Studies were eligible when they applied at least one ML or deep-learning method to an empirical demand, sales, inventory, or throughput forecasting task in retail, manufacturing, spare-parts, logistics, or distribution settings and reported an evaluation against a baseline or alternative model. Conceptual papers, reviews, unrelated supply-chain applications, duplicate records, and reports without extractable empirical evidence were excluded.

Figure 1. PRISMA 2020 flow diagram based on the author-retained screening log

Quality appraisal considered methodological clarity, data description, the forecast target and horizon, baseline comparability, evaluation metrics, and the transparency of reported limitations, consistent with structured review guidance [16]. The arithmetic in the retained screening log is internally consistent (857 records screened; 40 studies included), as shown in Figure 1.

2.2 Data extraction and analysis procedure

The original record-level exports and extraction spreadsheet were not available during revision. A study-level matrix was therefore reconstructed from DOI-matched primary bibliographic records and accessible publisher abstracts/full texts. For each study, the matrix records the citation and DOI, empirical context and data, target/horizon, model and baseline, metrics, key finding, and limitation. Missing information is marked Not Reported (NR) rather than inferred. Each study was coded once by predominant model family, sector, and first-author affiliation region; publication year follows the electronic bibliographic record when available. All counts and percentages in Section 3 were recalculated from these 40 rows. Figure 1 reproduces the author-retained screening log and was not independently reconstructed from raw exports. The complete coding is provided in Appendix Table A1.

3. Results

3.1 Descriptive and bibliometric analysis of selected studies

The reconstructed analytical corpus contains 40 DOI-verified empirical studies. The final set of 40 studies reflects the strict eligibility and quality-appraisal criteria applied rather than an arbitrary cap; this focused corpus enables a fully traceable, study-level synthesis (Appendix Table A1) that larger but shallower samples cannot provide. Descriptive results below are simple study counts; they do not weight studies by sample size or quality and should not be interpreted as a meta-analysis.

3.2 Publication trends

Research activity increased after 2019: 32 of 40 studies (80.0%) were published from 2020 through 2025, including 13 (32.5%) in 2022–2023. Annual counts were 1 (2015), 2 (2017), 1 (2018), 4 (2019), 6 (2020), 5 (2021), 6 (2022), 7 (2023), 4 (2024), and 4 (2025). No eligible 2016 study was retained under the reconstructed coding.

3.3 Geographic distribution

Figure 2 reports the region coded from the first author's affiliation, with the corresponding author's primary affiliation used only when the first-author record was unresolved. This measure describes the location of the published research team, not necessarily the country of the operational dataset.

Europe accounted for 18 studies (45.0%), Asia-Pacific for 17 (42.5%), North America for 4 (10.0%), and other regions for 1 (2.5%). The concentration in Europe and Asia-Pacific, combined with the small North American and other-region samples, limits geographic generalization.

Figure 2. Geographic distribution by first-author affiliation in the reconstructed corpus (n = 40)

3.4 Journals and research fields

The corpus spans forecasting, operations research, industrial engineering, decision support, and applied artificial intelligence (AI) venues. Because disciplinary labels overlap and journal scopes change, the synthesis does not assign mutually exclusive research-field percentages. Instead, the auditable unit is the empirical setting and model-family coding reported in Appendix Table A1.

3.5 Machine learning models used for demand forecasting

Each study was assigned to one predominant model family according to the approach supporting its main reported result. Figure 3 shows 15 hybrid/ensemble studies (37.5%), 14 supervised-learning studies (35.0%), and 11 deep-learning studies (27.5%). These are study counts, not counts of every algorithm mentioned in a paper. Table 1 compares the three families in terms of favorable within-study evidence, boundary conditions, and representative studies.

Figure 3. Predominant model-family distribution in the reconstructed corpus (n = 40)

3.5.1 Supervised learning models

Supervised-learning studies represented 14/40 (35.0%). Tree-based and regression methods were especially useful with structured covariates: random forest outperformed K-Nearest Neighbors (KNN) in four apparel datasets [17], Extreme Gradient Boosting (XGBoost) led a four-week e-commerce comparison with a reported computation time of 9 min 13 s [18], simplified tree models remained competitive on 4,523 Belgian products and an M5 robustness set [19], and LightGBM was operationalized across more than 18,000 HP products [20].

3.5.2 Deep learning approaches and LSTM architecture

Deep learning represented 11/40 studies (27.5%). The family included Deep Neural Network (DNN), LSTM/BiLSTM, ConvLSTM, transformer, and mixer architectures. Its strongest evidence appeared where many related series, rich covariates, or complex temporal structure were available [6, 21-23].

Architecture alone did not determine performance. A fashion-retail DNN was not significantly better than random forest on every criterion [7], and a retail comparison found LSTM stronger for stable demand while SARIMA was stronger for seasonal series and SARIMAX for promoted products [10]. These results argue for demand-pattern diagnostics and matched baselines rather than an a priori preference for recurrent or transformer models.

On the M5 benchmark, tested transformers improved Mean Absolute Scaled Error (MASE) by 26–29% and reduced weighted quantile loss by up to 34% relative to seasonal naive [6]. Such results are important but remain benchmark-specific; they cannot be converted into a pooled error-reduction range for proprietary enterprise datasets with different scales, horizons, and metrics.

3.5.3 Hybrid and ensemble models

Hybrid/ensemble approaches formed the largest group (15/40; 37.5%). Favorable within-study evidence included LSTM plus random forest in multi-channel retail [5], stacked ensembles in steel demand [24], Convolutional Neural Network (CNN)-LSTM across 30-, 90-, and 360-day retail horizons [25], an imbalance-aware spare-parts ensemble that reduced Mean Squared Error (MSE) by 47% [26], and a Temporal Convolutional Network (TCN)-transformer with Weighted Mean Absolute Percentage Error (WMAPE) of 4.22% on Favorita data [27]. These gains are case-specific and come with additional tuning, integration, and governance requirements.

3.6 Application areas of machine learning-based demand forecasting

Empirical coverage was highly uneven across sectors. Table 2 reports the mutually exclusive sector coding used in the reconstructed matrix.

3.6.1 Retail and e-commerce

Retail and e-commerce accounted for 29/40 studies (72.5%). This concentration provides rich evidence on promotions, store-item hierarchies, cold starts, and large panels of related series [3, 4, 6, 19, 28], but it also means that the review's aggregate model distribution is largely a retail distribution.

3.6.2 Manufacturing and production planning

Manufacturing and spare-parts settings accounted for 9/40 studies (22.5%). The evidence includes automotive components [29], B2B spare-parts conversion [30], aircraft aftermarket forecasting [31], enterprise print demand [20], and imbalanced spare-parts demand [26]. Intermittency and inventory consequences are more prominent in this group than in most retail benchmarks.

3.6.3 Logistics and inventory management

Only 2/40 studies (5.0%) were coded as logistics/distribution [32, 33]. This small base does not support broad claims about logistics-wide cost or service improvements and identifies a clear gap for field evaluation.

Table 1. Evidence-based comparison of predominant model families

Model Family

Studies, n (%)

Favorable Within-Study Evidence

Boundary Conditions/Counter-Evidence

Examples

Supervised learning

14 (35.0)

Random forest beat KNN in four apparel datasets; XGBoost led a four-week

e-commerce case; simplified trees and enterprise LightGBM were

competitive.

Strongest with structured covariates. Benefits depend on feature design, pooling and demand pattern; volatile sequences do not guarantee

an advantage.

[17-20]

Deep learning

11 (27.5)

On M5, tested transformers reduced MASE by 26–29% and weighted quantile loss by up to 34%; LSTMixer led its 45-store comparison.

DNN was not significantly better than random forest on every metric; LSTM/SARIMA/SARIMAX rankings changed with demand pattern.

[6, 7, 10, 23]

Hybrid/ensemble

15 (37.5)

LSTM-random forest, stacked ensembles, CNN-LSTM, and TCN-transformer won matched comparisons; an imbalance-aware ensemble reduced MSE by 47%.

Integration and tuning burden are higher. Effects are case-specific and cannot be pooled across datasets, horizons, or metrics.

[5, 24-27]

Note: KNN = K-Nearest Neighbors, XGBoost = Extreme Gradient Boosting, CNN = Convolutional Neural Network, DNN = Deep Neural Network, TCN = Temporal Convolutional Network, SARIMA = Seasonal Autoregressive Integrated Moving Average, SARIMAX = Seasonal Autoregressive Integrated Moving Average with eXogenous variables, LSTM = Long Short-Term Memory, MSE = Mean Squared Error, MASE = Mean Absolute Scaled Error.

Table 2. Sector coverage and implications for generalizability

Sector

Studies, n (%)

Empirical Coverage

Generalizability Implication

Retail/e-commerce

29 (72.5)

Promotions, store-item panels, cold starts, fashion, grocery and online retail.

Aggregate findings primarily describe data-rich retail forecasting.

Manufacturing/spare parts

9 (22.5)

Automotive, steel, aerospace, print products and intermittent spare parts.

Operational cost and intermittency are more salient, but most evidence is single-firm.

Logistics/distribution

2 (5.0)

Electronics distribution and intermittent-demand methods.

Too few studies for logistics-wide performance claims.

Table 3. Observed data-scale, computation, and deployment evidence

Study

Data/Scale

Directly Reported Evidence

Deployment Lesson

Oliveira and Ramos [6]

M5 benchmark: 30,490 series across 10 stores.

Transformers reduced MASE by 26–29% and weighted quantile loss by up to 34% vs. seasonal naive.

Strong benchmark evidence, but enterprise integration cost is unobserved.

Spiliotis et al. [8]

~3,300 daily SKU series from a major retailer.

Some ML/cross-learning methods improved accuracy and bias; the advantage was method-dependent.

Global learning helps selected series, not every SKU.

Falatouri et al. [10]

>37 months of Austrian retail sales.

LSTM led for stable demand; SARIMA for seasonal series; SARIMAX for promoted products.

Demand pattern and causal inputs should drive model selection.

Tang et al. [18]

Cross-border e-commerce; four-week inventory horizon.

XGBoost reported as most accurate; computation time 9 min 13 s.

One of the few studies reporting timing; hardware details still limit comparison.

Harshvardhan et al. [20]

>18,000 HP print products in >170 countries.

LightGBM evaluated with bias, RMSE, and WMAPE over paired 12-month comparisons.

Production use required MLOps, governance, and human-in-the-loop review.

Kenaka et al. [26]

Highly imbalanced intermittent spare-parts demand.

Focal-loss/SMOTE ensemble reduced MSE by 47% and increased AUC by 32%.

Occurrence imbalance must be validated without distorting demand distribution.

Rafi et al. [27]

Favorita grocery data with holidays, promotions, oil prices, and transactions.

Hybrid TCN-transformer: MAE 2.01, RMSE 2.81, WMAPE 4.22%.

Competition-style data do not expose full enterprise operating cost.

Rohaan et al. [30]

B2B requests-for-quotation and spare-parts sales records.

~70% recall at ~50% precision; >2.5× the manual process.

Classification-style sales prediction is not comparable with RMSE/MAPE studies.

Kilimci et al. [34]

~875 million records; 5,500 stores; ~1,500 active products; 155 features.

MAPE 0.4238 → 0.2582 with integration and 0.2469 after adding deep learning.

Large gains required a complex retailer-specific pipeline.

Note: XGBoost = Extreme Gradient Boosting, TCN = Temporal Convolutional Network, SARIMA = Seasonal Autoregressive Integrated Moving Average, SARIMAX = Seasonal Autoregressive Integrated Moving Average with eXogenous variables, LSTM = Long Short-Term Memory, MSE = Mean Squared Error, MASE = Mean Absolute Scaled Error, MAE = Mean Absolute Error, WMAPE = Weighted Mean Absolute Percentage Error, ML = machine learning, SMOTE = Synthetic Minority Over-sampling Technique, RMSE = Root Mean Square Error, MAPE = Mean Absolute Percentage Error, AUC = Area Under the Curve.

3.7 Computational trade-offs and deployment considerations

Computational evidence was too heterogeneous for generic labels such as 'minutes', 'hours' or 'days'. Hardware, tuning budgets and preprocessing were seldom reported consistently. Table 3 therefore presents only observed scale, timing and deployment evidence that can be traced to individual studies.

Model choice should follow the decision context. Structured, moderate-scale data can favor tree and regression methods; large panels can justify global deep or meta-learning models; intermittent demand may require occurrence/size decomposition or inventory-oriented metrics; and production deployment adds governance, monitoring and human review. Accuracy alone is insufficient when timing, bias, service level or implementation burden are decision-relevant.

4. Discussion

4.1 Performance and benefits of machine learning models

The review supports conditional, not universal, ML advantage. Hybrid models won several matched experiments [5, 24-27], yet no single method dominated all products in a furniture-retail comparison [35]. Deep methods generated large benchmark gains [6] but did not consistently exceed random forest in a new-fashion case [7], while supervised trees remained competitive in both research and enterprise deployment [19, 20].

Evaluation design can change the conclusion. Croston ranked best under the inventory-oriented Stock-keeping-oriented Prediction Error Costs (SPEC) metric in one intermittent-demand comparison [9], and LSTM, SARIMA, and SARIMAX each led under different retail demand conditions [10]. For this reason, the review does not pool percentage improvements across unlike datasets or metrics; it synthesizes direction and boundary conditions within studies.

4.2 Conceptual synthesis framework for Supply Chain 4.0 demand forecasting

The evidence suggests a four-layer conceptual synthesis for Supply Chain 4.0 demand forecasting. The framework in Figure 4 is a decision architecture distilled from recurring practices in the corpus, not an empirically validated model.

4.2.1 Layer 1: Data sources and acquisition

Layer 1 combines transaction and inventory history with relevant causal inputs such as promotions, calendars, product attributes, weather, and macroeconomic indicators. Cross-product promotions improved high-dimensional retail forecasts [3], while calendar coding [4] and explanatory variables [19] materially shaped accuracy.

Figure 4. Conceptual synthesis framework for machine learning (ML)-based demand forecasting in Supply Chain 4.0

4.2.2 Layer 2: Data processing and quality management

Layer 2 continuously monitors missingness, stockouts, structural breaks, scale, leakage, and demand intermittency. Gap-aware treatment improved post-disruption forecasts in one study [36], while imbalance-aware learning improved spare-parts occurrence and quantity prediction [26].

4.2.3 Layer 3: Hybrid architecture and model selection

Layer 3 selects or combines models against explicit baselines. It allows supervised trees, recurrent and transformer models, probabilistic methods and ensembles, but requires rolling or time-respecting validation and metrics matched to the decision [6, 9, 10].

4.2.4 Layer 4: Output and decision support

Layer 4 converts forecasts into point and uncertainty outputs, bias/service indicators, explanations, and planning decisions. Model-agnostic explanation tools such as Local Interpretable Model-agnostic Explanations (LIME) and SHapley Additive exPlanations (SHAP) provide established mechanisms for local and feature-attribution explanations [37, 38], while the HP case illustrates the value of human review and downstream ensemble decisions [20].

Compared with broad Supply Chain 4.0 sustainability frameworks [39], Figure 4 is deliberately scoped to forecasting. Its distinctive element is a feedback loop in which data quality and post-deployment performance are monitored continuously. The framework remains a synthesis proposition requiring prospective validation.

4.3 Limitations and challenges in existing studies

The first limitation is evidence concentration: 29/40 studies concern retail/e-commerce, many use one firm or public competition data, and only two concern logistics/distribution. Proprietary datasets, incomplete reporting of horizons and hardware, and inconsistent baselines also restrict replication and external validity.

The second limitation is evaluation heterogeneity. Studies report Mean Absolute Error (MAE), Root Mean Square Error (RMSE), Mean Absolute Percentage Error (MAPE)/WMAPE, MASE, quantile loss, classification metrics, and inventory-oriented costs on different scales. Complex deep and hybrid models also introduce tuning, monitoring, and explanation burdens. Explainable artificial intelligence (XAI) can support review [37, 38], but an explanation layer does not by itself establish causal validity or user trust.

4.4 Future research directions

Future work should (1) publish study- and experiment-level extraction data; (2) use time-respecting splits, transparent tuning budgets and strong statistical/ML baselines; (3) report operational metrics such as bias, service level, and inventory cost alongside forecast error; (4) test models across firms, countries and non-retail sectors; (5) quantify compute and energy use; and (6) prospectively validate the Figure 4 framework, including data-quality alarms, uncertainty, XAI and human override.

5. Conclusions

This review reconstructs and synthesizes 40 DOI-verified empirical studies of ML-based demand forecasting. Hybrid/ensemble approaches were most common (37.5%), followed by supervised learning (35.0%) and deep learning (27.5%). Evidence supports context-specific gains rather than a universal hierarchy: data scale, covariates, intermittency, horizon, metric, and baseline all affect the result.

The main contribution is traceability. Appendix Table A1 connects every descriptive count and major discussion claim to a study's context, model, baseline, metric, finding and limitation. For managers, the implication is to select models through matched back-testing and operational criteria, while investing in data governance, monitoring and human oversight.

5.1 Limitations 

The record-level search exports and original extraction spreadsheet were unavailable during revision; Figure 1 therefore remains the author-reported screening log, whereas Appendix Table A1 is a transparent reconstruction from DOI-matched sources. The review is restricted to English peer-reviewed work from four databases and does not claim exhaustive coverage. Many studies use proprietary or single-company data, and the heterogeneity of metrics and horizons precludes meta-analytic pooling.

ML can materially improve demand forecasting, but credible adoption depends on reproducible evaluation, decision-relevant metrics, and deployment discipline as much as on predictive accuracy.

Acknowledgment

This work was supported by École Mohammadia d'Ingénieurs and École Nationale Supérieure des Mines de Rabat. The authors thank the academic institutions for providing resources and support for this research.

Appendix

List of studies included in the systematic review (period 2015–2025)

In Table A1, we detail the 40 studies included in the systematic review, together with their data, models, metrics, and reported limitations.

Table A1. Study-level extraction matrix of the 40 reviewed studies

ID/Ref.

Study

Context and Data

Target/Horizon

Model and Baseline

Metrics and Key Finding

Reported Limitation

S01 [3]

Ma et al. (2015)

Retail/e-commerce; Asia-Pacific. SKU-level retail sales with intra- and inter-category promotion variables; high-dimensional proprietary data

Rolling SKU forecasts; horizon NR in accessible primary abstract

Multistage LASSO regression Baseline: Models using the focal SKU's own predictors

Forecast-accuracy metrics; adding cross-product promotional information improved accuracy by 12.6%, mostly from intra-category signals.

Exact sample size and horizon require the full text.

S02 [35]

Aras et al. (2017)

Retail/e-commerce; Europe. Weekly sales for 10 products from a global furniture retailer operating in Turkiye

Weekly; exact horizon NR in accessible primary abstract

ETS, ARIMA, ARFIMA, neural networks, ANFIS and forecast combinations Baseline: Single statistical and neural models

Multiple accuracy metrics; no single method dominated all products, and combination performance depended on the series.

Small product sample limits broad generalization.

S03 [40]

Rosienkiewicz et al. (2017)

Manufacturing/spare parts; Europe. Lumpy spare-parts demand in a mining-company setting

NR in accessible primary abstract

Information criteria, regression modelling and artificial neural networks Baseline: Traditional intermittent-demand methods

Forecast-error metrics; the hybrid procedure handled lumpy spare-parts demand better than conventional approaches.

Single-industry case; numerical effect size not available in the abstract.

S04 [7]

Loureiro et al. (2018)

Retail/e-commerce; Europe. Real fashion-retailer data for new products, including product attributes and expert information

Future-season sales for new products

Deep neural network baseline: random forest and other shallow-learning methods

MAPE and other accuracy metrics; deep learning performed well but was not significantly better than random forest on every metric.

Company-specific new-product setting.

S05 [34]

Kilimci et al. (2019)

Retail/e-commerce; Europe. 106 weeks of proprietary retail demand; about 875 million records, 5,500 stores, roughly 1,500 active products and 155 features

Next-week store-product demand

Nine time-series/regression methods, SVR, feed-forward deep network and weighted decision integration Baseline: Individual statistical, SVR and deep-learning models

Cross-validated MAPE; decision integration and deep learning cut MAPE from 0.4238 to 0.2469 (≈41.7% improvement).

Proprietary retailer; complex clustering, feature and blacklist pipeline; MAPE is sensitive to low demand.

S06 [41]

Craparotta et al. (2019)

Retail/e-commerce; Europe. Heterogeneous product-attribute and sales data from a European fashion retailer

Long-term sales of new products

Siamese neural network Baseline: Benchmark new-product forecasting models

Forecast-accuracy metrics; similarity learning produced useful item-level forecasts despite no product sales history.

Evidence comes from one fashion retailer.

S07 [32]

Fu and Chien (2019)

Logistics/distribution; Asia-Pacific. Intermittent component demand from a world-leading semiconductor distributor

Multiple temporal aggregations; exact horizon NR in accessible primary abstract

UNISON framework combining machine learning and temporal aggregation Baseline: Conventional methods and the company's existing practice

Forecast-performance metrics; the deployed framework outperformed conventional approaches and supported operational decisions.

Single electronics-distribution implementation.

S08 [42]

Ulrich et al. (2019)

Retail/e-commerce; Europe. E-grocery demand with covariates relevant to the full conditional distribution

NR in accessible primary abstract

Distributional regression Baseline: Conventional point-forecast specifications

Distributional and point-forecast metrics; modelling the demand distribution added value for inventory decisions beyond a point forecast.

The approach is tailored to an e-grocery context.

S09 [4]

Huber and Stuckenschmidt (2020)

Retail/e-commerce; Europe. Daily product demand from a bakery chain, with explicit calendric special-day features

Daily forecasting

Machine-learning regressors with calendar-event features Baseline: Statistical and feature-reduced alternatives

Daily accuracy metrics; explicitly representing special days markedly improved forecasts for irregular calendar effects.

Findings are sensitive to event coding and one retail format.

S10 [5]

Punia et al. (2020)

Retail/e-commerce; Asia-Pacific. Real multivariate data from online and offline channels of a multi-channel retailer

Shorter and longer horizons across both channels

Hybrid LSTM and random forest Baseline: Neural network, regression, ARIMAX, LSTM and random forest

Bias, accuracy and variance metrics; the hybrid model was statistically superior to its components and robust across horizons and channels.

Computational requirements are not quantified in the abstract.

S11 [8]

Spiliotis et al. (2020)

Retail/e-commerce; Europe. Real daily demand for approximately 3,300 SKUs from a major Greek retailer

Daily SKU forecasts

Regression trees and neural-network methods trained per series and by cross-learning Baseline: Established statistical forecasting methods

Accuracy and bias metrics; several ML methods improved accuracy and bias, and cross-learning helped selected methods.

The advantage was method-dependent rather than universal.

S12 [28]

Ma and Fildes (2020)

Retail/e-commerce; Asia-Pacific. IRI grocery/drug data: six categories and 100 stores; meta-training on 83,944 series and testing on 36,194 series

Seven-week SKU-store forecasts using rolling 48-week training windows

Deep convolutional meta-learning to weight a pool of base forecasters Baseline: Individual base-forecasting methods and standard combinations

AvgRelMAE and MPE; the meta-learner improved AvgRelMAE by ≈3.2% overall and ≈5% in promotion weeks.

Requires many related series; the data omit stockouts/inventory and interpretation is limited.

S13 [29]

Gonçalves et al. (2020)

Manufacturing/spare parts; Europe. Real automotive supply-chain data with leading indicators for component demand

Multiple forecast horizons over the component life cycle

Multivariate machine-learning regression models Baseline: ARIMAX

Accuracy and supply-chain cost metrics; leading indicators improved multi-step component-demand forecasts, varying over the product life cycle.

Single automotive case.

S14 [43]

Aguilar-Palacios et al. (2020)

Retail/e-commerce; Europe. Cold-start promotional sales linked to similar historical promotions

Promotion-planning horizon

Gradient-boosted decision trees with contrastive explanations Baseline: Retail promotional-forecasting alternatives

Accuracy plus expert-review usability; the method combined predictive performance with case-based explanations experts could adjust.

Focused on cold-start promotions rather than routine demand.

S15 [17]

Güven et al. (2021)

Retail/e-commerce; Europe. Four intermittent-demand datasets for apparel retail with 28 predictors

NR in accessible primary abstract

Random forest and k-nearest neighbours Baseline: Direct comparison between RF and KNN

RMSE; random forest outperformed KNN on all four datasets.

Only two ML families were evaluated.

S16 [30]

Rohaan et al. (2021)

Manufacturing/spare parts; Europe. Requests-for-quotation and sales records at a large after-sales service provider

B2B spare-parts sales conversion

Supervised learning with natural-language processing Baseline: Existing manual process

Recall and precision; the model identified ≈70% of sales at ≈50% precision, over 2.5× better than the manual process.

Classification-style sales prediction is not directly comparable with error-based time-series studies.

S17 [9]

Kiefer et al. (2021)

Manufacturing/spare parts; Europe. Intermittent and lumpy demand series

Multi-period inventory-oriented evaluation

Statistical, machine-learning and deep-learning methods Baseline: Croston-family statistical methods

Conventional errors and inventory-oriented SPEC; Croston ranked best on SPEC, showing lower generic error does not guarantee lower operational cost.

A methodological comparison rather than a single deployment.

S18 [21]

Li et al. (2021)

Retail/e-commerce; Asia-Pacific. Multi-party e-commerce demand data distributed across enterprises

Multidimensional time-series demand forecasting

Horizontal federated learning with ConvLSTM Baseline: Centralized RNN/LSTM and non-federated alternatives

Accuracy and privacy-preserving metrics; federated ConvLSTM improved collaboration without directly sharing enterprise records.

Results depend on compatible data schemas across participating firms.

S19 [44]

Cai et al. (2021)

Retail/e-commerce; Asia-Pacific. E-commerce order sequences plus multimodal product and consumer features

Commodity demand; exact horizon NR in accessible primary abstract

Spatial feature fusion and BiLSTM grouping Baseline: Existing neural demand-forecasting solutions

Prediction-error metrics; multimodal fusion reduced information loss relative to order-history-only modelling.

Feature availability may limit transfer to less data-rich firms.

S20 [45]

Joseph et al. (2022)

Retail/e-commerce; Asia-Pacific. Store-item retail demand time series

Store-item forecasting; exact horizon NR in accessible primary abstract

CNN-BiLSTM with Lazy Adam optimization Baseline: Standalone deep-learning and conventional alternatives

Forecast-error metrics; the hybrid architecture improved prediction by combining local feature extraction and bidirectional temporal learning.

Data scale and deployment cost are NR in accessible primary abstract.

S21 [46]

Giri et al. (2022)

Retail/e-commerce; Asia-Pacific. European fashion-retailer sales combined with garment-image attributes

Future demand for fashion products

Multimodal deep-learning forecasting system Baseline: History-only conventional forecasting models

Accuracy metrics; combining visual product attributes with sales data helped, especially for short life cycles and sparse histories.

Single retailer and image-rich product domain.

S22 [10]

Falatouri et al. (2022)

Retail/e-commerce; Europe. More than 37 months of actual sales from an Austrian retailer

Product/store retail forecasts

LSTM Baseline: SARIMA and promotion-augmented SARIMAX

Accuracy by demand pattern; LSTM led for stable demand, SARIMA for seasonal series, and SARIMAX for promoted products.

Strong context interaction prevents a single overall ranking.

S23 [22]

Mitra et al. (2022)

Retail/e-commerce; Asia-Pacific. Multi-channel retail-company demand data

Multiple retail channels; exact horizon NR in accessible primary abstract

Novel hybrid machine-learning forecast combination Baseline: Conventional and advanced single forecasting models

AE, MSE, MLSE and normalized MAE; the hybrid design was assessed across several error criteria, not a single headline metric.

Company-specific data and heterogeneous metrics limit cross-study pooling.

S24 [24]

Raju et al. (2022)

Manufacturing/spare parts; Asia-Pacific. Steel-industry demand dataset

NR in accessible primary abstract

Random forest, gradient boosting, XGBoost and stacked ensembles Baseline: SVR, ELM and multilayer perceptron

R-squared and RMSE (cross-validated); stacked ensembles outperformed the individual reference models under identical conditions.

One industrial dataset; operational deployment not evaluated.

S25 [47]

Chaudhuri and Alkan (2022)

Retail/e-commerce; Asia-Pacific. Historical product-demand data from an e-commerce company

Real-time product-demand forecasting

Extreme learning machine optimized by Harris hawks optimization Baseline: ARIMA, ELM, Bayesian-optimized ELM, GRU and LSTM

Forecast-error and efficiency metrics; the optimized ELM beat ARIMA and neural alternatives while staying computationally fast.

External validity beyond the case company is untested.

S26 [18]

Tang et al. (2023)

Retail/e-commerce; Asia-Pacific. Intensive inventory records from a cross-border e-commerce company

Four-week inventory forecast

XGBoost and other AI models Baseline: Alternative AI forecasting algorithms

RMSE and computation time; XGBoost gave the best reported accuracy at a computation time of 9 min 13 s.

Single enterprise; the reported RMSE scale is company-specific and not comparable across datasets.

S27 [48]

Wang et al. (2023)

Retail/e-commerce; Asia-Pacific. Large e-commerce transaction records covering many SKUs and explanatory variables

Short-horizon SKU-level retail demand

Spatial-temporal gradient boosting tree Baseline: Standard gradient-boosting and alternative retail forecast models

Forecast-accuracy metrics; combining cross-sectional and temporal information improved large-scale SKU forecasting.

One large e-commerce context; code and computing cost are NR in accessible primary abstract.

S28 [33]

Zhang et al. (2023)

Logistics/distribution; North America. Intermittent-demand time series evaluated against established inventory-demand methods

Intermittent multi-period forecasting

Transformer neural network Baseline: Croston-family and other intermittent-demand methods

Intermittent-demand errors; Transformers can exploit cross-series structure, but gains depend on sparsity and evaluation design.

Formal issue year is 2024; coded by 2023 online-first date.

S29 [31]

Dodin et al. (2023)

Manufacturing/spare parts; North America. Bombardier aircraft aftermarket demand, including flight-derived features

Intermittent spare-parts demand sizes and inter-demand intervals

Integrated tree-based ML and traditional time-series pipeline Baseline: Existing planning forecasts and traditional models

Accuracy and inventory-planning outcomes; separately modelling demand occurrence and size improved aftermarket forecasting.

Results reflect one aerospace supply chain.

S30 [49]

Li and Yu (2023)

Retail/e-commerce; Asia-Pacific. Historical e-commerce sales with large fluctuations

Sales forecasting; exact horizon NR in accessible primary abstract

Modified encoder-decoder Transformer Baseline: Standard Transformer and established forecasting models

Accuracy and efficiency metrics; architecture changes improved the use of volatile sales data over the tested comparators.

Dataset description and deployment cost are limited in the abstract.

S31 [50]

Kim (2023)

Manufacturing/spare parts; Asia-Pacific. Monthly firm-level South Korean vehicle sales and endogenous/exogenous factors, 2011-2020

Monthly automobile demand

Linear regression, neural network, random forest, stochastic gradient descent and ensemble learning Baseline: Single-source and reduced-input models

Accuracy metrics with RReliefF analysis; combining firm-level and macroeconomic inputs improved prediction and interpretability.

One national automobile market.

S32 [19]

Wellens et al. (2023)

Retail/e-commerce; Europe. 4,523 products from a Belgian retailer plus an external M5 robustness dataset

Retail sales forecasting

Simplified tree-based models with feature engineering and SHAP Baseline: More complex tree-based specifications and standard retail benchmarks

Accuracy metrics with SHAP interpretation; simpler tree methods stayed competitive when explanatory variables and feature engineering were available.

Formal issue year is 2024; coded by 2023 online-first date.

S33 [6]

Oliveira and Ramos (2024)

Retail/e-commerce; Europe. M5 benchmark with 30,490 series from 10 stores

Short-term retail demand

Transformer, Informer, Autoformer, PatchTST and temporal fusion Transformer Baseline: AutoARIMA, AutoETS and seasonal naive

MASE and weighted quantile loss; leading Transformers improved MASE by 26–29% and cut weighted quantile loss by up to 34% versus seasonal naive.

Public-competition results may not reflect enterprise deployment constraints.

S34 [25]

Moraes et al. (2024)

Retail/e-commerce; Asia-Pacific. Public retail data: 50 products across 10 stores, 500 daily series with 1,826 observations each (2013-2017)

30-, 90- and 360-day sales forecasts

Stacked and parallel CNN-LSTM architectures Baseline: Simple neural networks and standard autoregressive methods

MAPE and SMAPE; parallel CNN-LSTM led at 90 and 360 days (14.00%, 13.42%) and the stacked model at 30 days (14.15%).

One public dataset with calendar-only exogenous data; averaged metrics mask SKU heterogeneity.

S35 [36]

Riachy et al. (2024)

Retail/e-commerce; Europe. Retail sales affected by pandemic-era gaps and structural breaks

Post-disruption demand forecasting

Deep-learning framework with gap-aware feature engineering Baseline: Existing historical-data-driven models

Forecast-error metrics before/after gap treatment; explicit handling of large historical gaps improved adaptation to post-pandemic demand.

Findings are tied to disruption-induced missingness.

S36 [51]

Mejía and Aguilar (2024)

Retail/e-commerce; Other. Retail product-category time series grouped by extracted demand characteristics

Product-category demand; exact horizon NR in accessible primary abstract

Clustering, feature engineering, model selection and ensemble learning Baseline: One-model-for-all-products strategies

Cluster-level accuracy metrics; selecting and combining models by demand-pattern cluster improved adaptation to product heterogeneity.

Transferability depends on stable clustering features.

S37 [20]

Harshvardhan et al. (2025)

Manufacturing/spare parts; North America. More than 18,000 HP print products across over 170 countries

Direct multi-horizon enterprise forecasts

LightGBM within a human-in-the-loop MLOps pipeline Baseline: Statistical and consensus forecasts

Bias, RMSE and weighted MAPE (12-month paired); enterprise ML improved accuracy and fed downstream ensemble decisions at HP.

Implementation required substantial data engineering, governance and expert review.

S38 [26]

Kenaka et al. (2025)

Manufacturing/spare parts; Asia-Pacific. Highly imbalanced intermittent spare-parts demand

Demand occurrence and quantity forecasting

Ensemble deep learning with SMOTE and focal loss Baseline: Unbalanced-data forecasting alternatives

MSE and AUC; the ensemble cut MSE by 47% and raised AUC by 32% by handling zero-demand imbalance explicitly.

Oversampling may alter the empirical demand distribution if not carefully validated.

S39 [23]

Theodoridis and Tsadiras (2025)

Retail/e-commerce; Europe. Historical sales and covariates from 45 retail stores

Retail demand time series

LSTMixer, temporal fusion Transformer, temporal convolutional network and Time-Series Mixer Baseline: Common statistical and machine-learning methods

Accuracy metrics plus ablation; LSTMixer was the strongest predictor, and ablation confirmed the added LSTM block's contribution.

Evidence is restricted to the selected store dataset.

S40 [27]

Rafi et al. (2025)

Retail/e-commerce; North America. Favorita grocery sales with holidays, promotions, oil prices and transaction variables

Multi-step retail sales forecasting

Hybrid temporal convolutional network and Transformer Baseline: LSTM, GRU and temporal fusion Transformer

MAE, RMSE and weighted MAPE (cross-validated); the hybrid reached MAE 2.01, RMSE 2.81 and wMAPE 4.22%, beating the tested deep-learning baselines.

Competition-style grocery data may understate enterprise integration costs.

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